Privacy Policy

Last updated April 23, 2024

1. INTRODUCTION

Stozu ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information.

This Privacy Policy applies to our website and its associated subdomains (together, our "Service"), including our application, Stozu. By accessing or using our Service, you acknowledge that you have read, understood, and consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and key terms

To provide clear definitions in this Privacy Policy:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as language preferences or login details.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to Stozu LTD., which is responsible for your information under this Privacy Policy.
Country: Refers to Bulgaria, where Stozu or its owners/founders are based.
Customer: Refers to the company, organization, or individual that signs up to use the Stozu Service to manage relationships with consumers or service users.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device used to visit Stozu and use its services.
IP address: Every device connected to the Internet is assigned an Internet protocol (IP) address, which can often be used to identify the geographic location of the device.
Personnel: Refers to individuals employed by Stozu or under contract to perform services on behalf of the company.
Personal Data: Any information that directly or indirectly allows for the identification or identifiability of a natural person, including personal identification numbers.
Service: Refers to the service provided by Stozu as described in the relevant terms and on the platform.
Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide content or products/services that may interest you.
Website: Refers to Stozu's site, accessible via this URL: https://stozu.net
You: A person or entity registered with Stozu to use the Services.

3. Collected Information

We gather information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or complete a form.

Information we collect may include:

Name / Username
Phone Numbers
Email Addresses
Billing Addresses
Password

Additionally, we may collect information from mobile devices for enhanced user experience, although these features are entirely optional:

Location (GPS): Location data helps create a more accurate profile of your interests, which can be used to deliver targeted and relevant advertisements to potential customers.

4. Third parties

When does Sozu use end user information from third parties?

Stozu collects end user data necessary to provide services to our customers. End users may voluntarily share information on social media websites, and if provided, we may collect publicly available data from these platforms based on your indicated preferences. You can manage your information's visibility by adjusting privacy settings on these websites.

When does Stozu use customer information from third parties?

We receive information from third parties when you contact us, such as when you submit your email address to express interest in becoming a Stozu customer. This includes information from automated fraud detection services. Occasionally, we may collect publicly available information from social media platforms. You can control the visibility of your information on these platforms by adjusting privacy settings.

Do we share the information we collect with third parties?

We may share both personal and non-personal information with third parties, including advertisers, contest sponsors, promotional partners, and providers of content or services we believe may interest you. This may also include our current and future affiliated companies and business partners. In the event of a merger, asset sale, or reorganization, your information may be shared or transferred to successors-in-interest.

We engage trusted third-party service providers to perform functions and services for us, such as hosting, maintaining servers, database management, email management, marketing, credit card processing, customer service, and order fulfillment. Personal and non-personal information may be shared with these third parties to enable them to provide these services.

Portions of log file data, including IP addresses, may be shared with analytics partners, application developers, and ad networks for analytics purposes. This may include estimating general location, connection speed, and device type used to access the website. Aggregated information about advertising and user activity may be provided for auditing, research, and reporting.

We may disclose personal and non-personal information to government or law enforcement officials, private parties, or as required to respond to claims, legal process, protect our rights or interests, ensure public safety, prevent illegal activity, or comply with applicable laws and regulations.

5. User information

Where and when is information collected from customers and end users?

Stozu collects personal information submitted directly to us by customers. Additionally, we may receive personal information about you from third parties as described earlier.

How Do We Use The Information We Collect?

The information we collect may be used in the following ways:

- Personalizing your experience to better respond to your individual needs

- Improving our website based on feedback and information received

- Enhancing customer service to effectively respond to inquiries and support needs

- Processing transactions

- Administering contests, promotions, surveys, or other site features

- Sending periodic emails

How Do We Use Your Email Address?

By submitting your email address on our website, you agree to receive emails from us. You can opt-out at any time using the provided unsubscribe option in our emails. We only email individuals who have authorized contact, and we do not send unsolicited commercial emails.

How Long Do We Keep Your Information?

We retain your information only as long as necessary to provide our services and fulfill the described purposes. When no longer needed and without legal obligations to retain it, we securely remove or depersonalize your information.

How Do We Protect Your Information?

We employ various security measures to protect your personal information during order transactions or when submitting data. We use Secure Socket Layer (SSL) technology for encrypting sensitive/credit information. However, we cannot guarantee absolute security of transmitted information.

Could my information be transferred to other countries?

Your information may be transferred globally to our offices, personnel, or third parties as part of our operations. By using our services, you consent to such trans-border transfers.

Is the information collected through the Stozu Service secure?

We take precautions to secure your information but acknowledge that no system is entirely foolproof. We strive to prevent unauthorized access and maintain data security.

Can I update or correct my information?

You have the right to request updates, corrections, or deletions of your personal information. Please contact us to update your preferences or correct information. Some information may remain in non-erasable forms due to system backups. You are responsible for safeguarding your account information.

For end users seeking updates or deletions of their information, please contact the organization through which you are a customer.

6. Personnel

If you are an employee or applicant of Stozu, we collect information that you voluntarily provide to us for Human Resources purposes, including administering benefits and screening applicants.

You may contact us to:

Update or correct your information
Change your communication preferences
Receive a record of the information we have related to you

Please note that updates, corrections, changes, and deletions to your information will not affect other data we maintain or information already shared with third parties in accordance with our Privacy Policy before such updates or changes.

7. Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Stozu or any of its Corporate Affiliates (as defined herein), or that portion of Stozu or any of its Corporate Affiliates to which the Service relates. This also applies in the event that we discontinue our business or file for bankruptcy, reorganization, or a similar proceeding. However, such transfer will only occur if the third party agrees to adhere to the terms of this Privacy Policy.

8. Affiliates

We may disclose information, including personal information, about you to our Corporate Affiliates. In this Privacy Policy, "Corporate Affiliate" refers to any person or entity that directly or indirectly controls, is controlled by, or is under common control with Stozu, whether through ownership or otherwise. Any information related to you that we provide to our Corporate Affiliates will be handled by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

9. Governing Law

This Privacy Policy is governed by the laws of Bulgaria without regard to its conflict of laws provisions. By using Stozu or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for individuals who may have rights to make claims under Privacy Shield or the Swiss-US framework.

The laws of Bulgaria, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

We've made updates to our Privacy Policy to ensure transparency regarding what information is collected when you visit our site and how it's utilized. By using Stozu, registering an account, or making a purchase, you consent to our Privacy Policy and agree to its terms.

11. Links to Other Websites

12. Cookies

Stozu utilizes "Cookies" to track the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to optimize the performance and functionality of our website, although they are not essential for basic use. However, without these cookies, certain features such as videos may become unavailable, or you may need to enter your login details each time you visit the website as we would not be able to remember your previous login. Most web browsers can be configured to disable the use of Cookies. However, if you disable Cookies, you may not be able to access certain features on our website properly or at all. We do not store Personally Identifiable Information in Cookies.

- Blocking and Disabling Cookies and Similar Technologies

You can set your browser to block cookies and similar technologies from any location, but doing so may prevent our essential cookies from functioning properly, and you may not be able to fully utilize all features and services on our website. Additionally, blocking cookies may result in the loss of saved information (such as login details and site preferences). Each browser offers different controls for managing cookies. Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to manually delete it from within your browser settings. For more information, refer to your browser's help menu

13. Remarketing Services

We utilize remarketing services. Remarketing, also known as retargeting in digital marketing, involves displaying ads across the internet to individuals who have previously visited your website. This approach enables your company to maintain a presence in front of these individuals as they browse other websites and platforms online.

14. Payment Details

15. Kids' Privacy

We do not knowingly collect personally identifiable information from individuals under the age of 13. If you are a parent or guardian and you believe that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without proper verification of parental consent, we will take steps to remove that information from our servers.

16. Changes To Our Privacy Policy

We may update our Service and policies, which may require changes to this Privacy Policy to accurately reflect those updates. Unless otherwise mandated by law, we will notify you (for example, through our Service) before implementing changes to this Privacy Policy, giving you an opportunity to review them before they take effect. By continuing to use the Service after the changes are implemented, you will be bound by the updated Privacy Policy. If you do not agree to this or any updated Privacy Policy, you can delete your account.

17. Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Stozu is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Stozu does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links to them are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

18. Tracking Technologies

We utilize cookies to improve the performance and functionality of our platform, although they are not essential for its basic operation. However, disabling these cookies may result in certain features, such as video playback, becoming unavailable, or you may need to log in each time you visit the platform since we won't be able to remember your login status.

Local Storage

Local Storage, also known as DOM storage, provides web applications with methods and protocols for storing client-side data. This type of storage supports persistent data storage similar to cookies but with a greater capacity and no information stored in the HTTP request header.

Sessions

We use "sessions" to identify the specific areas of our platform that you have visited. A session involves storing a small piece of data on your computer or mobile device through your web browser.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that governs the protection of EU residents' data by companies and enhances the control that EU residents have over their personal data. The GDPR applies to any globally operating company, not just EU-based businesses and residents. Our commitment to safeguarding customer data extends worldwide, which is why we have adopted GDPR controls as our baseline standard for all our operations.

What is considered personal data?

Personal data encompasses any information relating to an identifiable or identified individual. GDPR covers a wide range of information that, alone or combined with other data, can identify a person. Personal data goes beyond basic identifiers like names or email addresses and includes financial details, political opinions, genetic and biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity.

Personal data must be processed in a fair, legal, and transparent manner and used only as individuals would reasonably expect.

Personal data should be collected for specific purposes and used solely for those purposes. Organizations must clarify why they need personal data when collecting it.

Personal data should not be retained longer than necessary for its intended purpose.

Individuals covered by the GDPR have rights to access their personal data, request copies of it, and request updates, deletion, restriction, or transfer to another organization.

Why is GDPR important?

GDPR introduces new requirements for companies to protect individuals' personal data collected and processed. It increases compliance standards and enforcement, imposing significant fines for breaches. Ultimately, GDPR emphasizes the ethical imperative of prioritizing data privacy. At Stozu, we believe strongly in protecting your data privacy and have robust security and privacy practices in place that exceed the requirements of this regulation.

20. Data Access, Portability and Deletion

21. California Residents

The California Consumer Privacy Act (CCPA) mandates that we disclose the categories of Personal Information we collect, how we use it, the sources from which we collect Personal Information, and the third parties with whom we share it, as detailed above.

We are also obligated to inform California residents about their rights under California law. You may exercise the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding: (1) the categories of Personal Information we collect, use, or share; (2) the purposes for which categories of Personal Information are collected or used by us; (3) the categories of sources from which we collect Personal Information; and (4) the specific pieces of Personal Information we have collected about you.

Right to Equal Service. We will not discriminate against you for exercising your privacy rights.

Right to Delete. You may submit a verifiable request to close your account, and we will delete the Personal Information about you that we have collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

Upon receiving a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please reach out to us.

22. California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, as outlined above.

CalOPPA users have the following rights: